Claims Admin Portal
Manage and resolve claims quickly with an intuitive admin interface. Track claim status, view details, and update with a few clicks.
Increase your Shopify Store's Revenue,
Boost Customer Trust
Boost your AOV with an easy upsell for shipping protection at checkout. Provide peace of mind with a simple claims process that builds trust using the WiseShop Shipping Protection App.
Shipping Issues Costing You Time and Customer Trust?
Struggling to manage shipping issues that eat into your margins?
Customer Complaints
Frequent customer complaints about missing or damaged items.
Time Drain
Manual claims and refunds eating up your time.
Revenue Loss
Lost revenue from unprotected orders.
Trust Issues
Struggling to build trust after negative shipping experiences.
Protect Your Profits and Build Trust with WiseShop's Shipping Protection Features
No coding needed—our app works with all Shopify themes. Increase Average Order Value (AOV), build customer trust, and protect your margins with these powerful features.
Upsell Widget
Easily offer shipping protection as an add-on during checkout and in the cart. Boost AOV by giving customers the option to protect their orders.
Flexible Protection Fee Configuration
Set protection fees based on order value with options for a fixed cost or percentage. Tailor the fees to your needs for maximum flexibility.
Analytics Dashboard
Get insights into claims and revenue with detailed analytics. Track new claims, total claims, revenue generated, and more at a glance.
Self-Serve Customer Claims Portal
Let customers initiate and manage claims on their own. A simple, user-friendly portal empowers them to track and resolve issues without hassle.
Customizable Widgets to Match Your Brand
Personalize the look and feel of the upsell widgets to align with your store's branding. Make shipping protection a seamless part of your store's experience.
Smart Risk Assessment
Automatically evaluate customer profiles to manage risk when offering the upsell. Ensure safe protection for each order with smart, data-driven decisions.
Ready to boost your store's Average Order Value?
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Basic
$9.99/month
$4.99/month
+ 5% of shared revenue from shipping protection upsells (capped at $50/month)
Example: For $1,000 in extra revenue from upsells, your cost is just $54.99/month—keeping more profit in your pocket.
For small stores starting out with shipping protection.
- Shipping Protection upsell in cart & checkout
- Self-serve customer claims
- Claims admin portal
- Flexible protection fee configuration
- 24/7 customer support
Advanced
$19.99/month
$9.99/month
+ 3% of shared revenue from shipping protection upsells (capped at $100/month)
Example: For $3,000 in extra revenue from upsells, you pay only $99.99/month—maximizing returns with our capped plan.
Perfect for growing stores with higher order volumes.
- Eveything in Basic plan plus:
- Customizable shipping protection widget
- Automate claim handling with rules engine
- Smart risk assessment when offering protection
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Questions You Might Have
The WiseShop Shipping Protection App effortlessly integrates with your Shopify store. You'll find the upsell option in the cart, and at checkout—making it simple for customers to add protection with a single click. No coding is needed, and it's compatible with all Shopify themes, ensuring a seamless fit with your store's design.
Absolutely! You can fully customize the shipping protection fee. Choose between a flat fee or a percentage of the order total, and even set different fees based on the value of the order. Plus, you can see a preview of how it will look at checkout, giving you confidence that it's set up just right for your business.
When a customer needs to file a claim, they'll have access to a simple, self-serve portal right within your Shopify theme. In the app's admin dashboard, you'll find everything you need to easily track, manage, and resolve claims. You can also set up automation rules to handle certain claims automatically, saving you time while keeping customers happy.
Yes, our app works seamlessly with all Shopify stores and themes, including both Online Store 2.0 and vintage themes. No matter what theme you use, we've got you covered.
No coding is required! You can easily install the Shipping Protection Upsell Widget using Shopify's user-friendly theme editor. It's added as an app extension, so you can focus on running your store without dealing with technical setup.
We offer 24/7 support via email and chat. Whether you have questions or need help with the app, we're always here to assist you, any time of day.
Yes, we offer a 30-day free trial, so you can explore all the features and see how it helps your store before making a commitment.